Note

This course is presently being revamped and updated.  The existing modules will be replaced as they are completed.  Any person registering for the course will receive all of the new materials as they become available.

Course curriculum

  • 1
    Definitions, Context and Approaches
  • 2
    The Four Horsemen of Bad Decision Making
    • People Don't Make Bad Decisions (5:31) FREE TRIAL
    • A Short Diversion Into the Science (13:54)
    • Horseman #1 - Cognitive Biases (12:44)
    • Horseman #2 - Group Dynamics (10:29)
    • Horseman #3 - Corporate Cultural Biases (8:38)
    • Action Note: Group Dynamics and Corporate Cultural Biases (4:30)
    • Horseman #4 - Uncertainty Analysis Noise (6:12)
    • When the Horsemen Ride (7:37)
  • 3
    Principles of Decision Making
    • First Principles of Effective Decision Making (16:03)
    • Action Note: Using Creative Thinking to Overcome Cognitive Biases (4:28)
    • The Patterns of Effective Decision Making (10:28)
    • Effective Decision Making - The Good and The Bad (15:50)
  • 4
    Making Good Decisions
    • Aligning With Strategy, Constraints, and Priorities (8:04)
    • Aligning With Culture and the Business Environment (9:00)
    • Aligning Processes and Practices (7:00)
    • Making Decisions Executable and Measurable (8:46)
    • Action Note: Measuring Decision Quality (3:14)
  • 5
    Putting It All Together
    • Putting It All Together (11:49)

Improve Your Organization's Decision Making Skills and Processes

In today's business environment it’s important to know that you’re making the best possible decisions. A good decision process must produce decisions that are auditable, reproducible, fully considered and executable. This requires skilled people using well-defined processes in a business culture that enables good decision making.
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