Many people, when making business decisions, believe that they perform an unbiased review of all or a significant number of alternatives and then select the best alternative that addresses the issue.
Because of uncertainty, the underlying biases and decision styles of individuals and group dynamics it is highly unlikely that organizations ever truly execute rational decision making processes.
This mini-course looks at how to invoke and control human factors to enable decision making that leads to innovative solutions.
Glenn Krahulic & Peter Walters
About the instructor
Glenn is owner and CEO of Tyra Information Strategies. Glenn has been providing solutions to utilities, government, and resource companies for more than 20 years. He helps organizations identify, plan and integrate technical solutions with business processes and practices to effectively achieve desired business outcomes.
Peter was an Assistant Deputy Minister in British Columbia’s tourism, natural resource, and Aboriginal relations ministries. Peter leads workshops on writing, strategic thinking and First Nations relations, produces video training courses and continues to work on projects with BC’s First Nations and businesses.